Privacy notice

The legal entity name and registered address of the data controller are still missing. This notice is incomplete.

1. 01

   Data controller

   Real Operadora Terrestre, at Cornuda 276, Fraccionamiento Costa de Oro, Boca del Río, Veracruz, Mexico, is responsible for processing the personal data you provide through this site.

2. 02

   Data we collect

   Through the quote form we collect name, company or organisation, email address, WhatsApp number and the details of the requested service: cities, dates, passenger count and any comments you add. We do not collect sensitive personal data or financial data.

3. 03

   How we use your data

   Your data is used solely to prepare and send the requested quote, to contact you to clarify the request, and to follow up on the service if it is booked. It is not used for advertising and is not passed to third parties for commercial purposes.

4. 04

   Transfers

   We do not transfer your data to third parties, except where necessary to deliver a booked service or where required by a competent authority. It is never sold.

5. 05

   Your rights

   You may access, rectify, cancel or object to the processing of your data, and withdraw your consent, by writing to the contact address shown on this site. We will respond within the periods set by law.

6. 06

   Retention

   Quote requests are kept for as long as needed for commercial follow-up and to meet tax and contractual obligations. After that they are deleted.

7. 07

   Changes to this notice

   Any change to this notice will be published on this page. We recommend checking it periodically.